***Please note - we will be relocating to new offices between 25th - 29th September so please don't send any Services to arrive between these dates. We will update the Service Request Form with the new address on the 29th September***
Welcome to Service - we want to take care of your watch as much as you do.
Much like a car, a mechanical watch requires regular servicing to keep things ticking along nicely. For our watches we recommend a full service every 3-5 years, and we offer menu pricing so there are no nasty surprises. Not only that, but we include a complete case polish and restoration, as well as a brand new strap* to rejuvenate your timepiece.
Replace worn components with new
Polish and restoration of case
Brand new strap (*to the value of £49)
Derwent - £129
Coniston - £129
Solent/Dart - £129
Coniston Automatic - £149
Astro - £149
Morar - £149
Haskell - £149
Lomond - £169
Atlantic - £169
GMT - £169
Pacific - £169
If you'd like to send your watch in for a full service please complete our Service Request Form and return the watch to the address detailed within. We recommend sending via a trackable and insured service as we cannot take liability for the watch until it has reached us.
A full service takes around 3-5 weeks and we'll be sure to let you know once your watch has arrived safe and sound with us - and again once it's ready to be returned to you. When the service is complete, will be in touch to see which strap you'd like and to send a link to make payment.
In the meantime, if you have any questions regarding Service, please don't hesitate to contact us.